Corporate Social Responsibility Report 2012/2013

Human rights

HR1 Significant investment agreements that include Human Rights
Our Code of Conduct, which covers aspects of Human Rights, is applicable to our whole business and all our country organisations. We have a joint venture (set up in 2010) in Shanghai with FESCO, one of the leading HR service companies in China. Under the terms of the joint venture, FESCO and Adecco hold 51% and 49% of the equity, respectively. All employees from FESCO Adecco have been requested to complete the Adecco Compliance & Business Ethics online training including the modules on the Code of Conduct and Bribery & Corruption as well as the other six modules (see page 19).

HR2 Screening of suppliers on Human Rights
In July 2012, we issued a supplier Code of Conduct with a separate supplier questionnaire in order to ensure that our suppliers apply the highest standards in the areas of:

  • Child labour, forced and bonded labour
  • Freedom of Association and Collective Bargaining Agreements
  • Discrimination
  • Health and Safety
  • Compensation
  • Corruption/bribery
  • Environment and Climate

HR3 Employee training on policies and procedures, concerning aspects of human rights
All our employees must do an online training course on our Code of Conduct, and on business ethics (see page 19).

HR4 Total number of incidents of discrimination and actions taken
We are not aware of any allegations against Adecco regarding discrimination in 2012. We do not report the number of internally witnessed, reported and mitigated incidents of discrimination, because such numbers may be misleading due to materiality. However, calls and written correspondence via our Ethics & Compliance website made to the Board of Directors via the phone numbers or address provided can be received 24 hours a day, seven days a week by a third-party service provider with whom Adecco has contracted to receive such messages on Adecco’s behalf. In addition to alleged cases of discrimination and harassment on global level, country operations have additional systems in place to address any allegations/incidents.

HR6–HR7 Operations identified as having significant risk for incidents of child labour (HR6) and forced or compulsory labour (HR7) – and measures taken
In most countries and territories where the Adecco Group operates, Human Rights are embedded and respected in both national law and general business practices. According to relevant ILO studies [1], the risk exposure to child and forced labour occurs mainly in Latin America and the Asian Pacific area. These regions represent about 25% of Adecco Group’s business. The Adecco Group has issued Human Rights Guidelines and contributed to the European Commission E&RA Sector Guide on Business & Human Rights (see page 35). Further information is also provided in the Adecco Code of Conduct.

HR10 Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments
In most countries and territories where the Adecco Group operates in, Human Rights are embedded and respected in both national law and general business practices. However, a few subsidiaries are operating in some defined ‘countries of concern for Human Rights’ by EIRIS. The current list of 28 countries is based on the Freedom House list (see, amended according to further information, including the annual reports from Human Rights Watch and Amnesty International. This list (FTSE4Good inclusion criteria, p. 6) contains three countries where the Adecco Group operates: China, Colombia and Vietnam. Our operations in these countries represent about 2.5% of the Adecco Group’s employees and associates. In 2012, a Human Rights risk checklist, specifically focusing on the labour-related Human Rights, was shared with the Country Managers of the above mentioned countries including Russia. No significant Human Rights risks were identified.


[1]ILO Global child labour developments: Measuring trends from 2004 to 2008; ILO Minimum Estimate of Forced Labour in the World.