Corporate Social Responsibility Report 2010

Product responsibility

PR1 Life cycle stages in which health and safety impacts of services are assessed for improvement

Both our staffing process with our clients and our job placement processes with our candidates/associates foresee specific health and safety measures and assessments as described on pages 31–33.

PR3–PR4 Required product and service information

The essential product and service information in context of HR services is set forth in the respective recruitment, staffing, placement and employment agreements. These comply with the respective local laws and regulations.
To date, Adecco Group is not aware of any significant incidents of non-compliance concerning our HR services information.

PR8 Complaints regarding breaches of customer privacy and losses of customer data

We are not aware of any substantial breaches of clients’ privacy or losses of our associates’ and/or candidates’ data in 2009/2010.