GRI content index
UN Global Compact Communication on Progress index
Content indices

UN Global Compact Communication on Progress (CoP)
The various case studies featured in this report give an insight into our activities in line with the ten principles of the UN Global Compact. For more details on our progress in relation to the UNGC principles, please refer to the GRI content index on next pages.

GRI application level
This publication reports the sustainability status and performance of the Adecco Group. It is based on the G3.1 Global Reporting Initiative (GRI) Guidelines. This report achieves GRI application level B – checked and confirmed by the GRI – as illustrated in the GRI applications level grid below.
For detailed examples of the Adecco Group’s CSR at country level, please refer to the respective websites (links provided on www.adecco.com), and in to the social and sustainability reporting of our subsidiaries.
Legend |
| EC | GRI core indicator | |
++ | Reported | EC | GRI additional indicator | |
+ | Partly reported | 12 | Reference to page number in this Report | |
– | Not reported, see reference | Reference to page number in Adecco Annual Report 2010; | ||
Link to www.adecco.com > corporate responsibility > our approach |
Code |
UNGC Principles |
Reported |
Description |
Reference |
|
||||
1.1 |
1–10 |
++ |
Statement from the most senior decision-maker |
|
1.2 |
++ |
Description of key impacts, risks and opportunities |
||
|
||||
2.1 |
++ |
Name of the reporting organisation |
Adecco S.A. |
|
2.2 |
++ |
Primary brands, products, and/or services |
||
2.3 |
++ |
Operational structure of the organisation |
||
2.4 |
++ |
Location of organisation’s headquarters |
Glattbrugg, Switzerland |
|
2.5 |
++ |
Number and names of countries in which the Adecco Group operates |
60 countries; AR 176 |
|
2.6 |
++ |
Nature of ownership and legal form |
||
2.7 |
++ |
Markets served, including geographic breakdown, sectors served and types of customers |
||
2.8 |
++ |
Scale of the Adecco Group |
||
2.9 |
++ |
Significant changes during the reporting period |
||
2.10 |
++ |
Awards received in the reporting period |
||
|
||||
3.1 |
++ |
Reporting period for information provided |
Calendar year 2010 |
|
3.2 |
++ |
Date of most recent previous report |
CSR Communication on |
|
3.3 |
++ |
Reporting cycle |
Annually |
|
3.4 |
++ |
Contact point for questions regarding this report |
||
3.5 |
++ |
Process for defining report content |
||
3.6 |
++ |
Boundary of the report |
||
3.7 |
++ |
Specific limitations on the scope or boundary of the report |
||
3.8 |
++ |
Comparability from period to period |
||
3.9 |
++ |
Data measurement techniques and the bases of calculations |
||
3.10 |
++ |
Explanation of the effect of any restatement of information |
||
3.11 |
++ |
Significant changes from previous years in the measurement methods |
||
3.12 |
++ |
GRI content index |
||
3.13 |
Current practice with regard to seeking external assurance for this report |
This report has not been |
||
|
||||
4.1 |
++ |
Governance structure of the organisation, including major committees |
AR 186–198; |
|
4.2 |
++ |
Executive functions of the Chairman of the Board |
The Chairman has no |
|
4.3 |
++ |
Board members: number, gender, independence, (non-)executive functions |
||
4.4 |
++ |
Mechanisms for shareholders and employees to provide recommendations to the Board of Directors |
60; 64; AR 199–201 |
|
4.5 |
++ |
Elements of the compensation programme 2010 for the Executive Committee |
||
4.6 |
++ |
Processes in place for the highest governance body to ensure conflicts of interest are avoided |
AR 190 (point 3.5) |
|
4.7 |
++ |
Process for determining the composition, qualifications, and expertise of Board members |
||
4.8 |
++ |
Internally developed charters and principles relevant to sustainable performance |
||
4.9 |
++ |
Procedures of the Board of Directors for overseeing management of sustainable performance |
||
4.10 |
++ |
Processes for evaluating the Board of Directors’ own performance |
||
4.11 |
++ |
Explanation of whether and how the precautionary approach or principle is addressed |
||
4.12 |
++ |
Externally developed, voluntary charters and sets of principles which the organisation endorses |
||
4.13 |
++ |
Principal memberships in industry and business associations |
||
4.14 |
++ |
List of stakeholder groups |
||
4.15 |
++ |
Basis for identification and selection of stakeholders with whom to engage |
||
4.16 |
++ |
Approaches to stakeholder consultation |
||
4.17 |
Key topics and concerns |
|||
|
||||
DMA EC |
++ |
Disclosure on management approach EC |
||
EC1 |
++ |
Economic key data (see also 2.8) – Investments in philanthropic activities |
||
EC2 |
7 |
+ |
Financial implications of climate change |
|
EC3 |
++ |
Coverage of the organisation’s defined benefit plan obligation |
||
EC4 |
++ |
Significant financial assistance received from government |
||
EC5 |
1 |
– |
Range of ratios of standard entry-level wage compared to local minimum wage |
Reason for omission: 65 |
EC6 |
+ |
Policy, practices, and proportion of spending on locally based suppliers |
||
EC7 |
6 |
+ |
Procedures for local hiring and proportion of senior management hired from the local community |
|
EC8 |
++ |
Development and impact of services provided primarily for public benefit |
||
EC9 |
+ |
Understanding and describing significant indirect economic impacts |
18 (charts) |
|
|
||||
DMA EN |
+ |
Disclosure on management approach EN |
||
EN1 |
8–9 |
+ |
Materials used by weight or volume |
|
EN2 |
8–9 |
– |
Percentage of materials used that are recycled input materials |
Percentages not known |
EN3 |
8–9 |
+ |
Direct energy consumption by primary energy source |
|
EN4 |
8–9 |
– |
Indirect energy consumption by primary source |
Not known |
EN5 |
8–9 |
– |
Energy saved due to conservation and efficiency improvements |
Not known |
EN6 |
8–9 |
– |
Initiatives to provide energy-efficient or renewable energy-based products and services |
37: Work opportunities |
EN7 |
8–9 |
– |
Initiatives to reduce indirect energy consumption |
|
EN8 |
8–9 |
++ |
Total water withdrawal by source |
|
EN9 |
8–9 |
– |
Water sources significantly affected by withdrawal of water |
Adecco Group runs an |
EN10 |
8–9 |
– |
Percentage and total volume of water recycled and re-used |
|
EN11 |
8–9 |
– |
Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas |
|
EN12 |
8–9 |
– |
Significant impacts on biodiversity in protected areas |
|
EN13 |
8–9 |
– |
Habitats protected or restored |
|
EN14 |
8–9 |
– |
Strategies, actions and plans for managing impacts on biodiversity |
|
EN15 |
8–9 |
– |
Conservation list species affected by operations |
|
EN16 |
8–9 |
++ |
Total direct and indirect greenhouse gas emissions by weight |
|
EN17 |
8–9 |
++ |
Other relevant indirect greenhouse gas emissions by weight |
|
EN18 |
7–9 |
++ |
Initiatives to reduce greenhouse gas emissions |
|
EN19 |
8–9 |
– |
Emissions of ozone-depleting substances by weight |
Not relevant |
EN20 |
8–9 |
– |
NOX , SOX , and other significant air emissions by type and weight |
Not relevant |
EN21 |
8–9 |
– |
Total water discharge by quality and destination |
Not relevant |
EN22 |
8–9 |
– |
Total weight of waste by type and disposal method |
Not relevant |
EN23 |
8–9 |
– |
Total number and volume of significant spills |
Not relevant |
EN24 |
8–9 |
– |
Weight of transported, imported, exported, or treated waste deemed hazardous |
Adecco Group does not |
EN25 |
8–9 |
– |
Water bodies significantly affected by discharges of water |
|
EN26 |
7–9 |
++ |
Initiatives to mitigate environmental impacts |
|
EN27 |
8–9 |
– |
Percentage of products sold that have their packaging materials reclaimed |
Not relevant |
EN28 |
8–9 |
++ |
Fines and sanctions for non-compliance with environmental regulations |
Adecco Group is not aware |
EN29 |
8–9 |
– |
Significant environmental impacts of transportation |
See EN24 and EN25 |
EN30 |
7–9 |
– |
Total environmental protection expenditures and investments by type |
Adecco Group currently |
|
||||
DMA LA |
+ |
Disclosure on management approach LA: overview
|
||
LA1 |
++ |
Total workforce |
30 (chart) |
|
LA2 |
6 |
++ |
Total number of new hires and employee turnover |
|
LA3 |
+ |
Benefits provided to full-time employees that are not provided to temporary or part-time employees |
||
LA4 |
1; 3 |
+ |
Percentage of employees covered by collective bargaining agreements |
|
LA5 |
+ |
Minimum notice period(s) regarding operational changes |
||
LA6 |
1 |
+ |
Percentage of total workforce represented in formal joint management – worker health and safety committees |
|
LA7 |
1 |
+ |
Rates of injury, occupational diseases, lost days, work-related fatalities |
|
LA8 |
1 |
– |
Programmes in place regarding serious diseases |
Reason for omission: 73 |
LA9 |
1 |
– |
Health and safety topics covered in formal agreements with trade unions |
Reason for omission: 73 |
LA10 |
+ |
Average hours of training per year per employee |
||
LA11 |
++ |
Programmes for skills management and lifelong learning |
||
LA12 |
++ |
Percentage of employees receiving regular performance and career development reviews |
60–100%, depending on |
|
LA13 |
1; 6 |
++ |
Composition of governance bodies |
|
LA14 |
1; 6 |
– |
Ratio of basic salary of men to women |
Reason for omission: 73 |
LA15 |
+ |
Return to work and retention rates after parental leave, by gender |
||
|
||||
DMA HR |
+ |
Disclosure on management approach HR: overview
|
18 (chart) |
|
HR1 |
1–6 |
+ |
Significant investment agreements that include human rights |
|
HR2 |
1–6 |
++ |
Screening of suppliers, contractors and other business partners on human rights |
|
HR3 |
1–6 |
++ |
Employee training on policies and procedures, concerning aspects of human rights |
|
HR4 |
1; 2; 6 |
++ |
Total number of incidents of discrimination and actions taken |
|
HR5 |
1; 2; 3 |
+ |
Operations in which the rights for freedom of association and collective bargaining are at significant risk – and actions taken |
|
HR6 |
1; 2; 5 |
+ |
Operations in which child labour is identified as significant risk – and measures taken |
|
HR7 |
1; 2; 4 |
+ |
Operations in which forced labour is identified as significant risk – and measures taken |
|
HR8 |
1; 2 |
++ |
Percentage of security personnel trained in human rights |
Adecco Group is not in need |
HR9 |
1; 2 |
++ |
Total number of incidents of violations involving rights of indigenous people |
See HR4 |
HR10 |
1; 2 |
– |
Percentage and total number of operations that have been subject to human rights reviews and/or impact assessments |
HR10 and HR11 are new |
HR11 |
1; 2 |
– |
Number of grievances related to human rights filed, addressed and resolved through formal grievance mechanisms |
|
|
||||
DMA SO |
+ |
Disclosure on management approach SO: overview
|
18 (chart) |
|
SO1 |
++ |
Percentage of operations with implemented local community engagement, impact assessments, and development programmes |
||
SO2 |
10 |
+ |
Business units analysed for risks related to corruption |
|
SO3 |
10 |
++ |
Percentage of employees trained in organisation’s anti-corruption policies and procedures |
76% |
SO4 |
10 |
+ |
Actions taken in response to incidents of corruption |
|
SO5 |
1–10 |
++ |
Public policy positions and participation in public policy development and lobbying |
|
SO6 |
10 |
++ |
Financial and in-kind contributions to political parties, politicians, and related institutions |
|
SO7 |
++ |
Legal actions for anti-competitive behaviour, antitrust, and monopoly practices and their outcomes |
||
SO8 |
++ |
Significant fines and sanctions for non-compliance with laws and regulations |
In 2010, there were no |
|
SO9 |
++ |
Operations with significant potential or actual negative impacts on local communities |
In 2010, we are not aware of |
|
SO10 |
– |
Prevention and mitigation measures implemented in operations with negative impacts on local communities |
Not applicable, see above SO9 |
|
|
||||
DMA PR |
+ |
Disclosure on management approach PR |
||
PR1 |
++ |
Life cycle stages in which health and safety impacts of services are assessed for improvement |
||
PR2 |
++ |
Incidents of non-compliance with regulations concerning health and safety impacts of products and services |
To date, we are not aware |
|
PR3 |
8 |
+ |
Type of product and service information required and services subject to such information requirements |
|
PR4 |
8 |
++ |
Incidents of non-compliance with regulations concerning product and service information |
|
PR5 |
++ |
Practices related to customer satisfaction, including surveys measuring customer satisfaction |
||
PR6 |
+ |
Programmes for adherence to laws and standards related to marketing communications |
The Adecco Group adheres |
|
PR7 |
++ |
Incidents of non-compliance with regulations concerning marketing communications |
The Adecco Group is not |
|
PR8 |
+ |
Substantiated complaints regarding breaches of customer privacy and losses of customer data |
||
PR9 |
++ |
Significant fines for non-compliance with laws and regulations concerning products and services |
In the HR services industry, PR9 comes up to SO8 (see above). |