Governance, commitments, and engagement

4.4 Mechanisms for shareholders and employees to provide recommendations to the Board of Directors

The shareholders’ rights are published in the Annual Report 2010, pages 199–201. Adecco S.A.’s Investor Relations Department publishes its contact details and relevant publications, such as quarterly, half-year and full-year results. There is also an opportunity to request information and make contact on the Investor Relations section of our website ( These facilities allow all shareholders to approach Adecco S.A. The Group Communications Department stands as contact point for all other stakeholders (see also 4.16, page 64).

Adecco Group Compliance & Ethics reporting (ACE):

All employees and associates, investors or other interested parties can report any allegations of fraud or violations of the law, Company policy, procedure or ethical standards of conduct by the Adecco Group or any of its employees or agents directly to the Group Compliance Office either by calling or writing to the address provided in the Compliance & Ethics Reporting page on our website ( Calls and written correspondence made to the Company or to its Board of Directors via the respective hotline numbers or address will be received 24 hours a day, seven days a week, by a third-party service provider on the Adecco Group’s behalf. In accordance with instructions issued by the Corporate Governance Committee and the Audit Committee of Adecco Group’s Board of Directors, related to accounting, internal controls, auditing matters, corporate governance, safety, health or environmental issues, or any other significant legal or ethical issues relating to the Adecco Group, will be dealt with by the Group Compliance Office. This, unless they are of trivial nature or otherwise not related to the aforementioned topics. Where deemed, appropriate, such reports will be forwarded directly to the intended member of the Board of Directors.

4.7 Process for determining the expertise required of Board members

The Nomination and Compensation Committee assists the Board of Directors in establishing principles for the selection of candidates for election or re-election to the Board of Directors, including candidates for committees of the Board of Directors, and giving recommendations on compensation of the members of the Board of Directors.

4.9 Procedures of the Board of Directors for overseeing management of sustainable performance

The Corporate Governance Committee (CGC): The CGC’s primary responsibility is to assist the Board of Directors in carrying out its responsibilities as they relate to Corporate Governance principles. The CGC is charged with developing and recommending appropriate Corporate Governance principles and independence rules to the Company, including principles and measures on Corporate Responsibility as well as reviewing and reassessing such principles and rules to ensure that they remain relevant and in line with legal and stock exchange requirements. Recommendations as to best practice are also reviewed to ensure compliance.

4.11 Explanation of whether and how the precautionary approach or principle is addressed

The risk management process at the Adecco Group has strategic and organisational dimensions. Besides monitoring, analysing and mitigating risks, the aim is also to identify opportunities. This makes it obvious that the precautionary approach (which indicates that lack of scientific certainty is no reason to postpone action to handle potential risks) is inherent to Adecco Group’s risk and opportunities management.

4.12 Externally developed, voluntary charters and sets of principles which the organisation endorses

While upholding the human rights is primarily the responsibility of governments, Adecco promotes and supports the Universal Declaration of Human Rights, as its preamble emphasises “that every individual and every organ of society, (...) shall strive by teaching and education to promote respect for these rights and freedoms and by progressive measures (...) to secure their universal and effective recognition”.

Consequently, in November 2003, the Adecco Group became the first global HR company to participate in the United Nations Global Compact.

In November 2008, UNI Global Union and Ciett Corporate Members, including the Adecco Group, signed a Memorandum of Understanding (MoA) to consolidate the industry global social dialogue to achieve fair conditions for the temporary agency work industry.

These two public endorsements are due to the fact that Adecco Group acknowledges adherence to:

4.13 Principal memberships in industry and business associations

Principal memberships and affiliations on corporate level:

  • Ciett and Eurociett The Adecco Group is a member of Ciett, Eurociett and Ciett&LA, respectively the International, European and Latin America Confederations of Private Employment Agencies. Ciett is the authoritative voice representing the common interests of the agency work industry and consists of 40 national federations from EU and EFTA and seven of the largest staffing companies worldwide:
  • ‘Business & Disability’ The Adecco Group is a founding member of Business & Disability (founded in December 2004), a network of European companies striving to improve access for disabled people to the labour market, the Internet and society at large: (cf. pages 18, 41).
  • ENAR European Network Against Racism, the European platform NGO federation of national NGOs against ethnic and religious discrimination, representative for the European Institutions:
  • Carbon Disclosure Project CDP As respondent company to the Carbon Disclosure Project (CDP), Adecco discloses its greenhouse gas emissions and climate change strategies in response to CDP’s information requests. This data is collected by CDP annually on behalf of institutional investors, purchasing organisations and government bodies. More info
  • WEF Industry Partner The Adecco Group is amongst the select member companies of the World Economic Forum that are actively involved in the Forum’s mission at the industry level.
  • economiesuisse The Adecco Group is member of the Swiss Business Federation, the largest umbrella organisation representing the Swiss economy. The mission is to create an optimal economic environment for Swiss business.

Principal memberships by country level:

Usually, Adecco Group’s subsidiaries are members of the local chambers of commerce as well as of our industrial associations such as the national confederations of private employment agencies, etc. Additional, important memberships are listed below:

Adecco Australia

  • Australian Industry Group A non-profit association to assist Australian industry in becoming more competitive on a domestic and international level.
  • Asia Pacific Utilities Group (APUG)
  • CEO, CFO and HRD Forum
  • Personnel and Industrial Relations Group A subgroup of the Australian Industry Group nationally
  • Australian Institute of Banking and Finance
  • Institute of Company Directors.
  • Australian Institute of Management
  • Starlight Children’s Foundation (Supporting partner)

Adecco Colombia

  • Global Compact Colombia.

Adecco Denmark

  • Foreningen Nydansker An association for the integration of immigrants into the Danish labour market
  • Instituttet for Fremtidsforskning Copenhagen Institute for Futures Studies

Adecco Group France

  • ENAR European Network Against Racism The European platform NGO federation of national NGOs against ethnic and religious discrimination, representative for the European institutions.
  • Association Française des Managers de la Diversité (AFMD) French Diversity Managers Association to promote diversity management to line managers, 80 members (Adecco Group France represented with the Vice President.
  • IMS Entreprendre A club of over 100 of France’s top companies committed to improving their impact on society (Adecco Group France, Adecco and Adia).
  • Observatoire de la Responsabilité Sociétale des Entreprises (ORSE) A French network designed to study and promote socially responsible investment (SRI), corporate social responsibility, as well as all the issues related to sustainable development (Adecco Group France).
  • The ‘Employment and Inclusion’ branches are members of the Conseil National des Entreprises d’Insertion A federation of enterprises working on labour integration for low-skilled and unemployed people (an indirect partnership) (Adecco Insertion, Idees Interim, Janus).
  • Club Etre A national network of enterprises for disabled people (Adecco Group France, Adecco and Adia).
  • Osons! Entreprises et Handicap A corporate club on disability inclusion in the workforce (Adecco Group France).
  • Club Handicap & Compétences A corporate action tank on disability inclusion initiatied by Adecco France’s Espace Emploi Handicap & Compétences (Adecco).
  • Forum français des amis du Global Compact The national point of contact of the Global Compact in France (Adecco and Adia)
  • FACE (Fondation Agir Contre les Exclusions) A network of enterprises, institutional actors and pressure groups, aiming to prevent and fight exclusion (Adecco and Adia).
  • Charte de la Diversité (Diversity Charter), a charter signed by enterprises to commit them to fighting discrimination at work and thus better reflect the diversity of the French population (Adecco and Adia).
  • Charte de la Parentalité A charter to promote parenthood at work (Adecco Group France).
  • Pas@Pas A web-designed portal to promote purchase management among sheltered ‘Employment and Inclusion’ companies (Adecco Group France).
  • Charte de l’apprentissage A charter signed by enterprises which aims to promote professional integration of young people, using a specific work contract between a firm and a student: the students spend half the time working for the firm and the other half learning at school (Adecco and Adia).
  • Le Réseau (Réseau National des Entreprises pour l’Egalité des Chances dans l’Education Nationale), a professional network to promote equality in Education (Adecco)

Adecco Germany

  • German Network of the United Nations Global Compact.
  • Zukunftsvertrag Zeitarbeit (‘Future contract for temporary employment’) is an initiative of the leading staffing companies in Germany. Its goal is to develop and implement innovative employment concepts.
  • BSW (Bundesverband Solarwirtschaft): the German Solarbusiness Association (BSW-Solar) represents the interests of 650 companies in the solar industry. The organisation acts as a consultant and intermediary between politics, business and consumers.
  • Hanse-Aerospace e.V., Hamburg, is Germany’s largest association of small and medium-sized aerospace companies. The members represent a wide spectrum, ranging from development companies, makers and maintenance companies, to aerospace-oriented service companies. Training schools, universities and universities of applied science complete the membership. A total of 14,000 staff – about 15% of all personnel employed in the German aviation and space industries – work for Hanse-Aerospace members.

DIS AG Germany

  • Supporting Partner of brotZeit e.V. An association supporting children with difficult socio-economic backgrounds
  • Zukunftsvertrag Zeitarbeit (‘Future contract for temporary employment’) is an initiative of the leading staffing companies in Germany. Its goal is to develop and implement innovative employment concepts.

TUJA Germany

  • Supporting partner of An association to fight sexual abuse of children.
  • Hanse-Aerospace e.V., Hamburg (see above under ‘Adecco Germany’).

Adecco Italy

  • Global Compact Italian Network Member of the Steering Committee of the national GC network
  • HRCommunity Academy A network of HR managers and executives

Adecco Netherlands

  • Port4Growth Platform for growing entrepreneurs
  • ABU The Dutch association of temporary work agencies
  • JINC A non-profit organisation which helps young people get in contact with businesses
  • Hogeschool Utrecht University of Applied Sciences One of the largest further education colleges in the Netherlands
  • NCD Dutch centre for executive and non-executive directors.
  • MVO Nederland A knowledge and network organisation which encourages companies to be socially responsible
  • NVP The Dutch Association for Personnel Management and Organisation Development
  • NIMA A marketing platform for professional marketers in the Netherlands
  • STOOF, which helps flextime workers to develop through education; via STOOF Adecco is also involved in the Lezen en Schrijven project of the Stichting Lezen & Schrijven foundation, which is campaigning to reduce illiteracy in the Netherlands.

Ajilon Netherlands

  • The Nederlandse Biotechnologische Vereniging (Dutch Biotechnological Union); a Union for professionals who work in the Life Sciences.
  • SDO Stichting Deeltijd Opleidingen.
  • And many further educational organisations.

Adecco Norway

  • Global Compact Nordic Network

Adecco Poland

  • Polish HR Forum Initiative of leading companies from the employment agencies sector, operating to promote highest ethical standards, develop the employment agencies sector in Poland, and influence trade unions, authorities and government administrative bodies.

Adecco Spain & Adecco Foundation     

  • Sustainability in Excellence Club An organisation that works for effectiveness within the framework of social sustainability.
  • Foundation Seres Foundation for Society and Responsible Companies
  • Foro Soria A non-profit organisation for sustainable development.
  • UN Global Compact Spain
  • Foundation More Family (‘Fundación Más familia’). Conciliation between family and employment.
  • Fundación Compromiso Empresarial Foro Iberoamericano. International forum for foundations.
  • CSR Commission of CEOE CSR Commission of Spanish Companies Confederation

Adecco Switzerland

  • Avenir Suisse An independent think tank for economic and social issues.

Office Angels UK

  • Employers’ Forum on Disability An employers’ organisation focused on the issue of disability in the workplace.
  • Race for Opportunity Committed to improving employment opportunities for ethnic minorities across the UK. It is the only race diversity campaign that has access to and influence over the leaders of the UK’s best-known organisations.
  • opportunitynow An organisation for employers who are committed to creating an inclusive workplace for women. Opportunity Now empowers employers to accelerate change for women in the workplace because it makes good business sense.
  • Employers’ Forum on Belief An independent employers’ network developed by employers themselves to share good practice on religion, belief and non-belief in order to make the most of their diverse workforce.
  • Employers’ Forum on Age An independent network of companies who recognise the need to attract and retain valuable employees whatever their age
  • Stonewall’s Diversity Champions programme, Britain’s good practice forum in which employers can work with Stonewall, and each other on sexual orientation issues.

Adecco USA

  • National Minority Supplier Development Council (NMSDC).
  • Women’s Business Enterprise National Council (WBENC).
  • National Business Disability Council (NBDC).
  • Challenged Athletes Foundation (CAF).
  • Wounded Warrior Project (WWP).
  • Abilities, Inc.
  • ‘Welcome Back Warriors’