Our business and CSR

Our stakeholders

Our stakeholder groups are manifold reflecting the pervading importance of work. Amongst our employees and associates, all socio-economic backgrounds, ages and abilities are represented. The spectrum of roles and occupations we offer is vast, as is the diversity of our client base. This encompasses industry sectors such as Office, Industrial, IT, Engineering & Technical, Finance & Legal, Medical & Science, Human Capital Solutions and Emerging Markets. Our services and knowledge around work brings us into constructive dialogue with governments, labour organisations and related bodies such as the UN, the ILO, the EU and national staffing federations, amongst others. Through established partnerships and activities with leading universities such as INSEAD, IMD, LBS and other academies around the world, we are a key source for individuals, organisations and governments seeking to understand and shape the future of work. We strive for an open dialogue with the financial community and the media to enhance understanding of our business. This involves explaining our business and implied risks as well as opportunities through the release of our comprehensive quarterly results and through meetings with our management at roadshows, industry and market conferences.

Being a service sector industry with a network of over 5,500 offices in more than 60 countries, we consider our environmental impact to be relatively minor. However, we are conscious of the increasing importance of reducing our Carbon Footprint and have implemented an emission calculator to measure and reduce our impact within our major markets.

With this report, we provide an overview of our three-pillar CSR strategy centred upon Excellence, Integration and Skills.